Farewell 2013, Ya’lla 2014!

Grand Mosque, Abu Dhabi, United Arab Emirates

Grand Mosque, Abu Dhabi, United Arab Emirates

2013 was an eventful year at Ya’lla Tours USA.

To begin with, it was our 20th anniversary. In 1993 Ronen Paldi, Israeli native, landed in Portland, Oregon and opened Ya’lla Tours USA. He based the company philosophy and operations on the practical experience he gained as a tour guide for over 10 years in Israel and Egypt, on the ground day-to-day with travelers.

Our really big news in 2013 was the introduction of not 1 but 4 new countries to our repertoire – the UAE, Oman, Qatar and Bahrain. Our tag line “specialists to the exotic Mediterranean” no longer covers it. These were our first new destinations in over 10 years. Clients often nudged us to cover Italy, Spain and France because they combine nicely with our existing countries (Israel, Jordan, Egypt, Morocco, Greece,Turkey). However, there are already many well-established, quality tour operators to Italy, Spain and France and the world really doesn’t need another one. Ronen’s excellent business sense told him that there was not room in that market for us and chose to stay focused on our product line in the Middle East/Eastern Mediterranean (plus Cuba, which is another thing altogether). The Arabian Peninsula, on the other hand, is a relatively untapped market for American travelers and it fits well culturally and geographically with our other countries, while also bringing something new.

Perhaps what sealed the deal was that our dear Jordanian friends Gaby and Reem operate a travel services company in Dubai. They were our ground operator in Jordan back in the 1990s. So, although the destinations are new, we have friends we trust advising us and taking care of our clients. They know us, how we operate, what we expect and we know they will deliver. I think it was meant to be. In addition to Gaby and Reem, the director of our office in Egypt is very familiar with the area, having visited there many times. His input was essential as we began to select hotels and compose itineraries.

Ronen and Tania went to the Arabian Peninsula for the first time in June. When they returned we had a meeting in Portland with all of our sales reps from around the country, something we hadn’t done in three years. It was fun to have everyone in the same room together and exciting to be learning about new places.

In early December Ronen returned to the Arabian Peninsula with our entire sales team, Teri McCulloh, our general manager, our videographer and 18 travel agency owners and managers. Some of us stayed behind to hold down the fort… My colleagues went to the Arabian Peninsula and all they brought me was 1,000+ pictures… (and that’s enough!)

Speaking of colleagues, we got a new one, just as the year was drawing to a close – Michael Walsh, our new sales manager in California and Colorado. Welcome Michael!

Finally, my 2013 babies, our pretty new web site and this blog, both of which will benefit from those 1,000+ photos mentioned above.

In 2014 we’ll continue to deepen our knowledge of the Arabian Peninsula; Egypt, Greece, Israel, Jordan, Morocco, Turkey and Cuba too, and share what we know with you. Thanks for reading.

We wish you a healthy, peaceful and prosperous 2014.

Stocking-Stuffers for Your Travelers

My picks for stocking-sized travel gifts from TravelSmith.com:

All suitcases look alike, especially after emerging from a 12-hour flight into a strange airport with thousands of other disoriented people. These bright tags from TravelSmith stand out against all that circling black so you’ll spot your bag in time to lift it off the carousel on the first pass and be on your way to a hot shower and soft bed.

Bright luggage tags with your initial.

Bright bag tags with your initial.

Are you planning a trip to Egypt? Cuba? Morocco? Jordan? Dubai? …
Two words: personal fan. Yes, blowing your face with a tiny fan on a lanyard is less than dignified. Believe me, you won’t care. Dry heat or not, when it’s 120F in the shade, dignity is your last concern. Cool off and enjoy the sites. Even Hades is no match for the intrepid traveler armed with a tiny yet powerful fan on a lanyard.

personal fan

personal fan

Once I rode in a motor coach from Tiberias, Israel on the Sea of Galilee, below sea level, up about 5,000 feet into the Golan Heights on a very windy road. Throughout the ride, it took all my powers of concentration to hold my lunch down, but I did. Just behind me, a woman and her seatmate were not so lucky. The lunch of one ended up in the lap of the other. Pity none of us were wearing PSI bands.

PSI bands to combat motion sickness

PSI bands to combat motion sickness

Ever cry and stomp your feet like a frustrated toddler in the Musée D’Orsay? I have. Standing mere inches from Renoir, Cézanne, Manet, Van Gogh, there was no joy; jet lag sucked it away. I would have given anything to go back to my hotel and sleep but my mean travel companion wouldn’t let me (you know who you are). He insisted we stay up all day our first day in Paris, to acclimate to the time change. I purposely lost him at one point, found a vacant corner and just leaned into it. If I thought I could get away with it, I would have been horizontal on a bench. I hated the masterworks of French Impressionism for standing between me and sweet, sweet sleep. I hated the splendid, converted train station that is the museum. I hated the happy, time-adjusted people all around me.

This was many years ago, either before jet lag remedies existed or before I knew about them. Now, jet lag is just unnecessary. These No-Jet-Lag tablets work.

No Jet Lag pills

No Jet Lag pills

Smell pretty across the globe with these leak-free, TSA-approved, travel atomizers.

pocket atomizer

pocket atomizer

Merry Christmas!

www.yallatours.com

Ya’lla Tours Hearts Travel Agents

Ya’lla Tours is one of those rare tour operators that does not solicit business from the public and that does not chase down your clients directly after you make a booking with us.

I cannot count how many time that I have sat in an office where the lament of the  travel agent and owner is that this individual (or group) booked and then XYZ Company came along and directly took the next booking from the individual or group. I also cannot count the number of times that that same agent and owner will book XYZ Company again.

Why?

The reasons vary: XYZ Company is preferred; XYZ Company is what this client wants; XYZ Company is less expensive than the others.

Another client is gone to XYZ Company.  For good.

Ya’lla Tours invests a lot in travel agents.  Every penny of the commission paid to you is worth it, because you deliver a better qualified client to us and we form a good relationship with you. We do not have a booking engine on our extensive website purposely, because we do not want the public to be on the site and booking things that many do not even understand.  Ya’lla Tours has done 113 agent educational FAM trips over the 20 years in business, and at the end of each trip, Ronen Paldi, President of Ya’lla Tours, will fly to Israel, to Turkey, to Morocco or Greece, to wherever and hold a day-long seminar on how to sell and market what you have just experienced with us, and why you should use Ya’lla Tours.

Ya’lla Tours does love (heart) travel agents.  We have proven it year after year, and you know what, we want and will ask for your support in turn.  Stop giving away your valuable clients to companies that promise the love but then jilt you in the end.  Travel agents, if you have preferred operators taking bookings directly or taking your clients, let your boss know and let your consortia know; that way we all stay in business and make some money.

Guest blogger Rich Davis, Ya'lla Tours USA Sales Manager, Midwest Region

Guest blogger Rich Davis, Ya’lla Tours USA Sales Manager, Midwest Region

A Night in the Sahara Desert of Morocco, Berber Style

Morocco Sahara Desert Camp

Morocco Sahara Desert Camp

In my last post, I wrote about riding camels in the Sahara desert of Morocco to a Berber camp and watching the sunrise the next morning from the top of a 300 ft dune. Now I’ll tell you about what happened in between. The Berber camp was set up just for our group, not an actual camp where Berbers lived but done in the Berber way, with traditional camel-hair tents, a central fire pit and carpets laid on the sand, connecting everything. Inside the tents the ground was also covered with carpets. The low-frame beds were surprisingly cozy, with thick mattresses and warm, heavy blankets. This was November, so the temps dropped into the 40s at night. Everyone packed warm clothes for this experience and I heard no complaints.

Our camp consisted of about 20 tents. Besides the sleeping tents, there was a cooking tent, a dining tent and tents with toilets and showers. We have since changed to  sleeping tents with ensuite toilets, sinks and showers.

When the sun went down, we mingled around the roaring fire pit with drinks and hors d’oeuvres. Dinner was elaborate, perfectly prepared and presented. How they managed a 5-star dining experience out of a tent, I don’t know; thousands of years of experience, I suppose. In the dining tent, the tables were beautifully set, with carpets underfoot and torches ablaze. One side of the tent remained open to the cool night. We had salads and soup and bread and tagine, trays of assorted sweets and a great volume of wine.

For me, the next chapter in the evening came on like a dream. I may have actually been nodding off, sitting at the dinner table in a warm, glowing space, lulled by the surrounding conversations, a little overfed, 60% sober, both fully present and having a vision of our tent from high above, an ember in a great black void (ok, 40% sober). In the midst of this trippy bliss I watched a striking group of men materialize outside, just at the edge of the light from the dining tent; our evening’s entertainment. The party was just getting started.

I remember the drums. There may have been other instruments but somewhere in my energy field those drums are still vibrating. The voices too, indelible. So we listened and we danced and we attempted to sing along. We gazed into the fire and we wondered into the pitch black beyond the camp and our mouths gapped unreservedly at the starry thicket over head. Well after midnight, I retired to my toasty bed. It was a good and complete day.

http://www.yallatours.com/morocco/

Camel Riding and Other Fun in the Sahara Dunes of Morocco

Baby camel in the Sahara Desert of Morocco.

Baby camel in the Sahara Desert of Morocco.
He’s smiling.

My favorite camel story is from a few years ago, while I was escorting a group of travel agents in Morocco. It was a group of twenty or so very experienced agents, mostly women. I have escorted quite a few fam trips in my 15 years with Ya’lla Tours and this was a particularly happy and relaxed group of intrepid professionals. Ronen (Ya’lla owner) was traveling with us for the whole trip, rather than arriving on the tail end, as usual. That took a lot of pressure off. He lives to schmooze. Me, not so much.

After quick visits to Meknes and Rabat and two days in Fez, we drove south over the Atlas Mountains and on to Merzouga at the edge of the Sahara desert. From Merzouga, we rode camels into the Erg Chebi, a vast area of wind-blown dunes, to our Berber camp. This part of the trip was the highlight for most of us and the mood in the bus was raucous and giddy as we pulled up to the herd of camels waiting placidly, mostly, for their next assignment. While the bus maneuvered into a parked position, most of the group was pressed to the camel-facing window, cooing and exclaiming. The camels sat on the sand facing back, unimpressed. Still in the bus, random group members called dibs on specific camels to whom they felt a personal connection, “The one with the red harness is mine!” “I want that one over there!” This became a trend until one of the women imagined out loud what was being said on the other side of the window, “The skinny one is mine!”  “I don’t want the one in the red t-shirt!”  “These people need to lay off the snacks.” Hilarity ensued.

Finally out of the bus, we paired off with our mounts. One camel had been complaining loudly since we drove up. I’ve never, before or since, heard a camel make such a protracted and adamant statement. He was mine. I don’t know what the fuss was about but he calmed down once we got moving. Tracy (Ya’lla operations manager) also met a memorable grumbler with a group she escorted in Morocco. They called him Chewbacca. Maybe Chewie and my camel were one in the same.

We didn’t ride far, just up and over a couple of dunes. We stopped and toasted the sunset with champagne and then carried on over a couple more dunes to our camp. From bus to camp, it was probably less than an hour. That was enough. Riding up and down sand dunes on the back of a camel is strenuous. On flat ground, it’s much easier. (If you’re considering a camel trek of more than a few hours in the Sahara, I recommend some months of Pilates beforehand for core strength and regular use of that machine at the gym that works the inner and outer thigh, the good-girl/bad-girl machine. You’ll especially need strong inner thighs so concentrate on the good-girl moves.)

The next morning, camels were available to anyone who wanted to ride out to watch the sunrise. I think most people chose to walk. I know I did. Walking up and down 300 ft sand dunes under your own power is no piece of cake either, but definitely worth the effort. You crawl more than walk on the way up and slide-sink/somersault-roll on the way down. Engage abs and quads, mind the knees.

Young “guides” from a nearby village gathered at our camp before dawn to offer their services. I followed a tweenaged boy into the cold, dark morning. We put 3 or 4 dunes behind us and at the top of number 5 he motioned for me to sit and stay and then disappeared. A few minutes later he reappeared with an arm load of a dry reedy plant that made a fine little fire to warm our hands. Now dawn was breaking and a great range of red sand mountains emerged around us.

Do you think I can find photos of any of this? No. I’m going to keep searching. In the meantime, here are a few from different fam trips to Morocco. They are illustrative even though the quality is not great. Is it better to have a post with medium quality pictures than with no pictures at all? I just don’t know.

Check out our Morocco tours here www.yallatours.com/morocco.